FloristHub Privacy Policy

Effective Date: 05/16/2026

Last Updated: 05/16/2026

FloristHub (“FloristHub,” “we,” “our,” or “us”) operates an online platform that connects customers with local and independent florists. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, platform, and services (collectively, the “Services”).

By using FloristHub, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

a. Information You Provide

Name
Email address
Phone number
Account login credentials
Florist profile information (business name, photos, descriptions, pricing)
Messages or communications sent through the platform

b. Automatically Collected Information

IP address
Browser type and device information
Pages visited and interactions
Referral URLs
Approximate location (based on IP or device settings)

c. Transaction Information

Order details
Payment-related information (processed through third-party providers; we do not store full payment card details)

2. How We Use Your Information

We use your information to:

Provide and operate the FloristHub platform
Connect customers with florists
Process transactions and facilitate orders
Communicate with you about your account or activity
Improve and optimize platform performance
Monitor usage and prevent fraud or abuse
Provide customer support
Send service-related messages and updates
Deliver relevant marketing and advertising

3. Analytics and Advertising

We use third-party analytics and advertising tools, including:

Google Analytics
Meta Platforms

These tools may use cookies, pixels, and similar technologies to collect information about your activity on our Services and across other websites.

We do not sell personal information for monetary compensation.

However, we may share certain information with analytics and advertising partners to help deliver relevant ads and measure performance.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain user sessions
Understand how users interact with our platform
Improve functionality and performance
Support marketing and advertising efforts

You can control cookies through your browser settings.

5. How We Share Information

We may share your information with:

Service providers (hosting, analytics, payment processing)
Advertising and marketing partners
Other users (e.g., florist profiles and public listings)
Legal authorities when required by law

6. User Content

FloristHub allows users to upload content such as images, descriptions, and other materials.

Content you post publicly may be visible to other users
You are responsible for ensuring you have the rights to any content you upload

7. Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

9. Your Privacy Rights

California residents may have rights under the CCPA/CPRA including access, deletion, and opt-out rights.

Contact: support@floristhub.io

10. Children’s Privacy

FloristHub is not intended for individuals under the age of 13.

11. Third-Party Links

Our platform may contain links to third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Contact Us

Email: support@floristhub.io
Business Name: FloristHub LLC.
Location: United States